UK Delivery

Delivery is via Royal Mail (or Parcelforce, a subsidiary of Royal Mail). Ready-made items will be dispatched within 3 to 5 working days of the payment for your order clearing unless otherwise stated. If you would like to pick up your order from either York or Malton, please contact me via email using the contact form on this website so that we can arrange a convenient date and time.

Delivery fees are shown at checkout and include insurance for items where applicable. To reduce waste and encourage sustainability, as per the BLUNT OBJECTS Social & Environmental Policy, your package will be sent in recycled or reused plastic free packaging wherever possible.

Please ensure you have completed your shipping address correctly at checkout. BLUNT OBJECTS cannot refund or replace orders lost due to incorrect or missing address details. If a parcel is returned to BLUNT OBJECTS due to continued missed delivery or non-collection, I will contact you to arrange a refund minus the original shipping cost and an admin fee to cover handling and processing. If, instead, you would like to arrange redelivery, a second delivery fee will be charged at this point.

Faulty, Damaged or Lost items

If your BLUNT OBJECTS product arrives damaged or faulty, please contact me within 14 days of delivery. I may request photographs of the faults to assist with assessment. I will offer to repair, replace (if applicable) or refund the item, and reserve the right to choose which of these is applicable in the circumstances. Please read the Returns and Refunds policy carefully and please note: Handmade irregularities and the natural character of repurposed materials are not considered faults.

If tracking shows the item as delivered but has not been received, please contact me and I will work with you to resolve the issue where possible.

International Delivery

At this time I’m afraid I don’t offer International Delivery via the BLUNT OBJECTS website. Should you wish to purchase or commission a quilt to be sent beyond the UK, please contact me via email and I will endeavour to provide delivery costs. In this instance, buyers are responsible for all duties, import taxes and handling fees levied by the receiving country.

Returns & Refunds

I hope you fall in love with your BLUNT OBJECTS product. If for any reason you are not happy with your order, you may return eligible items within 14 days of delivery for a refund. Commissions, custom-made items or artwork and sale items are non-returnable.

BLUNT OBJECTS are unique handmade items. Returns are therefore only accepted if the item is faulty or is significantly not as described. We do not accept returns for natural variations in colour or texture of fabric, minor imperfections consistent with handmade goods and repurposed and vintage materials, or change of mind once items have been used or damaged.

To return an item, you must first notify us in writing at studio@bluntobjects.co.uk with your order number. You must then return the item within 14 days of contacting BLUNT OBJECTS. Items must be returned unused (and unwashed), in their original condition and packaging. Please note: I cannot accept returns for items with strong odours (e.g. smoke or perfume) or stains or marks of any kind. The buyer is responsible for return shipping costs unless the item was faulty on arrival or incorrect.

When returning, you must package the item securely and insure it for the full value during return shipping. BLUNT OBJECTS is not responsible for damage or loss in transit and cannot refund items that are not returned safely and in unused, new condition. Please always retain proof of postage for the return.

Refunds will be processed within 14 days of receiving the returned item. If the refund is due to buyer error or change of mind, the original shipping costs will not be refunded.